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T&C FOR THERAPY

Thank you for choosing PsyPhy Org. for starting your journey towards healing. We hope we prove worthy of your trust and can assist you in the same. 

PsyPhy Org. is a MSME registered mental health based organisation. We provide counselling services, training programs and internships for psychology students. We value our relationship with our clients and believe that such a relationship is the beacon in the healing process. 

We believe that each individual is unique and has his own way of addressing resolutions. Thus, we believe in a wellness model that helps our clients empower themselves by focusing on what works for them and not in a systematic approach that provides a generic procedure on working on a treatment. One’s journey is not the same as the other.

We request you to kindly read the following details before filling the form –

  1. We believe that our clients have the right to confidentiality. Unless there is an emergency, all the therapy sessions are private and confidential with the exception of specific situations described below:
  2. Child, elder or dependant abuse
  3. Expressed threats of violence toward an ascertainable victim
  4. Any indication of harm to self or others
  5. Sharing information is necessary to facilitate client care across multiple providers
  6. Sharing information is necessary for the treatment
  7. Requests from legal and administrative institutions.
  8. With the Client’s prior written consent, the Counselor may legally speak to another healthcare provider or Client’s family members in emergency situations. The Client may direct the Counselor to share information with whomever the Client desires, and the Client may change his/her mind anytime and revoke the permission.
  9. The Counselor is allowed to keep brief notes of the therapy session which shall be kept in strict confidence. The Client may, at any time request a copy of the notes kept during the therapy session.
  10. The Client may ask questions on what to expect during and end result of the therapy.
  11. The Client may decline to proceed the therapy techniques which may be conducted by the therapist.
  12. The Client may cease to continue therapy anytime, without any impediment and may return to therapy anytime.
  13. The therapist has the right to dismiss the Client from the course of therapy.
  14. No Show Policy – Upon the time of the session, the client will be given a 15 minutes waiting period. If the client does not show within the 15 minutes of the scheduled time, it will be considered a No Show and no money will be refunded / transferred 
  15. The client must inform the therapist about cancellation and/or rescheduling of session at least 24 hours prior to the session (exception in case of emergency where the information along with the valid reason must be given 1 hour in advance) via mail at contact@psyphyorg.com.
  16. The therapist may have the right to cancel the session with prior information.